Back in 2017 when I first verified my Deriv account, I uploaded a scan of my national ID and a utility bill that was not in my name..
Rejected. Twice.
I thought it was Deriv being strict — but the truth is, I didn’t follow the exact document requirements.
If you’ve had your Deriv verification delayed, rejected, or stuck in review — this guide is for you.
🧾 What Is Deriv Account Verification — And Why It Matters
Deriv account verification is a mandatory step that helps the broker confirm your identity and address when you open a trading account.
Because forex and synthetic indices are traded 100% online, there’s a risk that someone could open an account using a fake name, stolen ID, or false address — and use it for shady stuff like money laundering or fraud.
That’s why Deriv (like all legit brokers) follows strict KYC (Know Your Customer) regulations.
KYC isn’t just a formality — it’s part of financial compliance laws that protect you, the broker, and the wider trading community.
As a regulated broker (by FSC, LFSA, and VFSC), Deriv is required by law to verify all real-money accounts. This isn’t optional.
You must complete verification before you can:
- Withdraw profits
- Trade real accounts on Deriv MT5 or Deriv X
- Access all platform features
If you’re not verified, you can deposit and trade demo — but you won’t be able to withdraw a single cent.
Verification proves you’re a real person, using your real name and address, not a fake profile or bot. And once you’re verified, you’re protected too.
✅ What You Need to Verify Your Deriv Account
To fully verify your Deriv account, you’ll need to submit two types of documents:
1. Proof of Identity (POI)
This confirms that you are who you say you are.
Accepted documents:
- National ID (front and back)
- Passport (must show full name and photo)
- Driver’s license (front and back)
➡️ Your name must match exactly what’s on your Deriv profile — no shortcuts.
That’s why you need to be extra careful if you’re signing up using Facebook or Gmail. These accounts often have nicknames, middle names left out, or initials — and if they don’t match your ID, your verification will fail.
If in doubt, sign up with your full name manually — the same way it appears on your national ID or passport.
2. Proof of Address (POA)
This confirms where you live.
Accepted documents include:
- Utility bills (ZESA, Eskom, KPLC, PHCN, BPC, etc.)
- Bank statements (e.g., FNB SA, Access Bank Nigeria, Equity Kenya, Stanbic Botswana)
- Mobile money statements (EcoCash, M-PESA, Airtel Money, Orange Money)
- Lease/rental agreements
- Local council letters with stamp
- Affidavit from your landlord confirming you live at their property
➡️ The document must clearly show:
- Your full name
- Your residential address
- A visible date (within the last 6 months)
Screenshots from mobile banking apps or mobile money statements can work — just make sure they clearly display your name and full address.
Avoid using documents that are cropped, blurry, or missing any of the key info above. It will just delay the process.
Never use fake documents to verify your Deriv account.
Deriv has advanced systems in place to detect fraud, and they don’t play around. If you submit forged or edited documents — even slightly — your verification will be rejected instantly.
Worse still, your account could be permanently closed, and in some cases, you could be banned from using the platform again.
I’ve personally seen people lose access to their funds because they tried to use fake utility bills or edited ID scans. It’s not worth the risk.
Stick to real, clean, and up-to-date documents. It protects you, keeps your account safe, and shows the broker you’re serious.
If your name or address isn’t clear on any document, it’s better to fix that before uploading — not to fake it.
📸 How to Upload Verification Documents
- Log in to your Deriv account
- Click Account Settings > Profile > Verification
- Upload your ID document
- Upload your proof of address
- Wait for confirmation — usually within 24–48 hours
Beginner tip: Use high-quality scans or photos. Avoid blurry images or cropped documents.

⏳ What Happens After You Upload Your Documents
Once you’ve submitted your ID and proof of address, the Deriv team will review everything.
Depending on how busy they are, this can take anywhere from a few hours to a couple of days. Most of the time, it’s pretty quick — but don’t panic if it takes a bit longer.
You’ll get an email notification once the review is done.
✅ If You’re Approved
Your account status will update automatically, and you’ll unlock all Deriv features — including real trading, deposits, and withdrawals.
You can now trade without restrictions.
❌ If There’s a Problem
If your documents are rejected or flagged, Deriv will tell you exactly what went wrong and how to fix it. Usually, it’s something simple — like a blurry scan or a missing detail.
Just follow the instructions, correct the issue, and resubmit.
Patience is key here. Avoid uploading multiple versions or guessing what’s wrong — wait for their feedback and respond once.
❌ Common Reasons Deriv Verification Fails
Problem | Fix |
---|---|
Name doesn’t match ID | Use the name exactly as shown on your ID |
Document is blurry | Rescan or take a clear photo in good light |
Proof of address too old | Use a document dated within 6 months |
No address on document | Upload a different bill or bank statement |
Facebook/Google name mismatch | Contact support to update your profile |
TIP: If your name on Deriv doesn’t match your ID, contact support to change it BEFORE uploading your documents.
💼 Do You Need a Deriv Tax Identification Number (TIN)?
Yes — if you’re opening an MT5 account under BVI, Vanuatu, or Labuan, Deriv will ask for your Tax Identification Number (TIN).
This is standard compliance for those jurisdictions, and it’s part of their international tax reporting obligations.
You can usually find your TIN on government-issued tax documents. In some countries, it might even appear on your passport, driver’s license, or national ID.
If you’re not sure what your TIN is — or don’t have one — the best move is to contact Deriv support. They’ll guide you based on your country’s requirements.
Don’t try to guess or make something up. It’s better to clarify than risk verification delays.

✅ ❓ Can You Withdraw from Deriv Without Verification?
Deriv allows unverified accounts to withdraw funds up to a cumulative limit of $10,000 USD. Once this threshold is reached, you will be required to complete the Know Your Customer (KYC) verification process to continue withdrawing funds.
⚠️ Limitations of Unverified Accounts
While you can perform certain actions without verification, unverified accounts come with several restrictions:
- Withdrawal Limit: Capped at a total of $10,000 USD.
- Access to Services: Ineligible for Deriv’s peer-to-peer (DP2P) platform, payment agent services, and affiliate programs.
- Verification Prompt: Deriv may prompt you to verify your account before reaching the $10,000 limit, especially if there are changes in your account activity or payment methods.
🛑 Why Full Deriv Account Verification Is Recommended
Completing the verification process offers several benefits:
- Increased Withdrawal Limits: Remove the $10,000 cap and access higher withdrawal amounts.
- Access to Full Services: Utilize all of Deriv’s platforms and programs, including DP2P and affiliate opportunities.
- Enhanced Security: Protect your account against unauthorized access and comply with regulatory requirements.
📌 Summary
- Yes, you can withdraw up to $10,000 USD without verification.
- No, you cannot access certain services or withdraw beyond this limit without completing the KYC process.
- Recommendation: Complete verification early to ensure uninterrupted access to all features and services
🔗 Related Guides
- How to Open a Real Deriv Synthetic Indices Account
Step-by-step instructions to set up your Deriv account for trading synthetic indices like Volatility 75, Boom 1000, and Crash 500. - How to Deposit & Withdraw Funds from Deriv Account: All Methods
Comprehensive guide on funding your Deriv account and withdrawing profits using various methods, including DP2P and payment agents. - How To Trade Synthetic Indices On MT5 (Updated 2025)
Learn how to trade synthetic indices on MT5 with detailed instructions on setting up charts, placing trades, and managing positions. - Boom and Crash Indices on Deriv: Full Beginner Guide (Updated 2025)
A beginner-friendly guide to trading Boom and Crash indices, including account setup, trading strategies, and risk management tips. - Deriv Account Types Review 2025: Get The Best One
An overview of the different Deriv account types to help you choose the one that best suits your trading needs.
Frequently Asked Questions On Deriv Account Verification
You can — but only up to $10,000. After that, Deriv will require full KYC. I always recommend verifying early to avoid getting stuck.
Just log in, go to your Profile > Verification section, and upload your ID plus a proof of address. Make sure both are clear and match your Deriv account name.
For ID, you can use your national ID, passport, or driver’s license.
For address, use a utility bill, bank or mobile money statement, lease agreement, or any official letter showing your full name and residential address — dated within the last 6 months.
No, you will need to verify your account first before you can use DP2P
In most cases, it takes 24 to 48 hours. But if there’s a high volume of requests or manual review is needed, it might take longer. If it’s been more than 3 business days, follow up with support.

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